1. Support and General Questions

For general questions about the Platform, account access, or how copy-trading works, please contact our support team via the contact form on the website or by email at support@zcotrade.com. We aim to respond within a reasonable timeframe, depending on volume and complexity.

2. Partnerships and Collaboration

If you are a trader, broker, or service provider interested in partnering with zcotrade, please reach out to our partnership team. Provide a brief introduction and relevant details about your services or strategy so we can review your proposal more efficiently.

3. Compliance and Legal Inquiries

For questions related to legal, compliance, or data protection matters, please clearly indicate the nature of your request (for example, Privacy, Terms, or Data Access) and include any relevant reference information. This helps us route your inquiry to the appropriate team.

4. Feedback and Suggestions

We welcome your feedback on how to improve the Platform, user experience, and copy-trading tools. You can share suggestions or report issues using the contact form or support email. Constructive feedback helps us prioritize new features and enhancements for future releases.