1. Data We Collect
We may collect the following categories of data: (a) account information such as your name, email address, and contact details; (b) identification and verification data required for compliance and security checks; (c) trading-related information such as your account identifiers, connection status, and aggregated performance metrics; and (d) technical data such as IP address, device information, and approximate location derived from your browser.
2. How We Use Your Data
We use your personal data to: (a) provide and operate the copy-trading services; (b) maintain and secure your account; (c) communicate with you about your account, service updates, and security notifications; (d) improve and optimize the Platform; and (e) comply with applicable legal and regulatory obligations.
3. Cookies and Tracking Technologies
The Platform may use cookies and similar technologies to remember your preferences (such as language and theme), keep you signed in, measure traffic, and improve the user experience. You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of the Platform.
4. Data Sharing and Third Parties
We do not sell your personal data. We may share limited data with trusted third-party providers that help us operate the Platform, such as infrastructure, analytics, payment, and security partners. These providers are bound by contractual obligations to protect your data and use it only for the services they provide to us.
5. International Data Transfers
Your data may be processed and stored on servers located in different countries. We take reasonable steps to ensure that any cross-border data transfers comply with applicable data protection laws and that your personal data remains protected with appropriate safeguards.
6. Data Security
We implement technical and organizational measures designed to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your information, or to object to or restrict certain types of processing. To exercise these rights, please contact us using the details provided in the Contact section.
8. Data Retention and Contact
We retain your personal data for as long as necessary to provide the services, meet our legal obligations, and resolve disputes. When data is no longer needed, we take reasonable steps to securely delete or anonymize it. If you have any questions about this Privacy Policy, please contact us via the contact page on the Platform or at support@zcotrade.com.